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Interview with David Bollier about Netpolitik
(Mars 2003)

Netpolitique : First of all, could you define this new concept in International Affairs you call 'Netpolitik'?

David Bollier : Netpolitik is an emerging style of international diplomacy that is based on new varieties of "soft power" such as moral legitimacy, cultural identity, societal values and public perception. These forces have always been influential in international relations, of course, but the Internet is now greatly amplifying their influence. Traditional instruments of coercion on the global stage, such as military might and financial power, are not necessarily decisive, especially over the long term. The growing interconnections among nations - economic, political, cultural - are elevating the importance of soft power. This trend would seem to have ominous implications for American unilaterism, the apparent centerpiece of the Bush Administration's foreign policy.

Netpolitique.net : You describe the Internet as the perfect vehicle for the development of the influence -or counter-influence- of 'soft power' versus more traditional institutional powers. As we all know, the current war has given rise to many protests and opinion currents, some of them manifesting themselves primarily or exclusively over the internet. Are you looking at these as manifestations of this 'soft power'?


David Bollier : The Internet has been a veritable spawning ground for new varieties of "soft power" by enabling new sorts of publics to organize themselves, develop coherent political messages and openly disseminate them to global audiences. This is changing some of the basic terms of international politics and diplomacy. For example, the Internet has facilitated the remarkable surge of antiwar protests around the globe. These massive displays of public opinion, in turn, greatly strengthened the hand of France, Germany, Russia and other nations in opposing the war at the United Nations. They have also affected U.S. military strategy in Iraq. With people of the world monitoring the war through independent Internet sources, sometimes in real time, the U.S. military is taking greater pains to avoid civilian casualties and "collateral damage" - and will suffer greater political repercussions for failing to do so.

Weblogs have become an important source of credible information about the war, offering an unfiltered immediacy and political perspectives that the corporate media cannot provide. Search engines offer an easy way to locate obscure information and - if parlayed into the right media vehicle - disseminated to global audiences. American journalist Seymour Hersh claims that bogus documents claiming that Niger had sold bomb-suitable uranium to Iraq - information that was passed to the CIA and ended up in President Bush's State of the Union speech - could have been debunked through a Google search! When Internet tools can be used to undermine government credibility so profoundly, it suggests a serious target of opportunity for all sorts of non-governmental political actors.

The Internet has also helped create new vectors of power among peoples of ethnic diaspora. Ethnic Chinese around the world used the Internet to foment unrest within China for the government's perceived softness toward Indonesia. Exiles from Ghana have used the Internet to help influence opposition campaigns and news accounts within Ghana. The Internet has helped censored newspapers in Zimbabwe to publish their news online, an act that had larger political implications.

In general, the new powers facilitated by the Internet are fostering a new transparency in international relations. They are also challenging the authority of corporate journalism and governments, which are accustomed to enjoying unrivaled control in reporting and interpreting world events. To be credible in this new environment, therefore, propaganda battles will have to be fought in different ways - using different sorts of messages, media vehicles and "credibility frames" (sources that warrant information as trustworthy). It remains unclear, however, whether verifiable facts or cultural prejudices will be more influential in swaying public opinion.

Netpolitique.net : You stress the challenges faced by the State Department in handling the multiple sources and messages exchanged within this new kind of public space. What does this entail for U.S. public diplomacy in the long run?

David Bollier : Credibility is a form of power that must be carefully cultivated and guarded. In the globally transparent cultural space created by the Internet, it is virtually impossible to control information flows and "public platforms" in the familiar sorts of ways. Lies and political spin are more readily exposed, and competing sources of information are legion. As sources of information become more diverse and democratized, the problems of establishing sufficient visibility and trust for one's message become more intense. And when deceit and spin are more easily challenged, government leaders have less room for unsavory political deals; they can be held to a higher standard of integrity. Governments also face new difficulties in grappling with the super-charged velocity of information, which shortens the time-horizons in absorbing, interpreting and responding to information.

Because of these changes, U.S. public diplomacy faces a vexing structural problem. As a product of a formal and hierarchical bureaucracy (the State Department), public diplomacy is becoming less capable of competing in an information milieu that is informal, flexible and fast-moving. Can the State Department adapt to this radically different communications environment? The challenges transcend ideology or personal leadership.

Netpolitique.net : Last but not least, our ritual question: could you share with us your 3 favourite websites?

David Bollier :
- Public Knowledge, a policy advocacy organization dealing with Internet and copyright issues : http://www.publicknowledge.org

- The Norman Lear Center, University of Southern California, a center exploring the convergence of entertainment commerce and society : http://www.learcenter.org/html/

- The Aspen Institute, Communications and Society Program : http://www.aspeninstitute.org/Programt3.asp?i=56

My personal website is : www.bollier.org
E-mail : bollier@essential.org

Read “THE RISE OF NETPOLITIK : How the Internet Is Changing International Politics and Diplomacy”.


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