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interview of Anthony Painter
(June 2002)

Anthony Painter is CEO d’Urbanity.co.uk. He write "Viral Politics" about politics and new media. (www.viralpolitics.com).

Netpolitique : In "Viral Politics", you describe a series of tools and techniques that are redefining online, as well as offline, campaigning. What are (some of) these viral marketing techniques and what impact do you think they're having on political communications?


A. Painter : The first thing to say is that net politics and net campaigning is only in its infancy. The second point is that we shouldn't see the internet in isolation- it is part of cultural shift that is partly enabled by the advent of a series of technologies that can be described as 'new media.'

I would go as far as saying that we can confidently say that the predominant cultural environment of under-35s is this 'new media' culture. It is culture that is personal, conditional, demanding, mobile and infinite and this has significant consequences for politics in the 'new media era.'

Therefore, modern political techniques have to be adapted to this new
environment.

To answer your question directly, the actual approach you take to political communication is most important as a technique and the approach that parties, NGOs, politicians, and Governments take towards the 'new media generation' should be radically different from the techniques deployed in the mass media age. That they are not radically different shows just how far we have to go and explains a good part of difficulties that all mature democracies are facing in legitimising themselves with younger voters.


Netpolitique.net : In the essay titled "the contagious campaign", Anthony Painter argues that the rules of campaigning, designed in the era of mass media will no longer apply in the new media era. How so?


A. Painter : Everything a Government does, every policy, every external communication, every relationship and every reaction is 'political campaigning.' The most effective campaigns are those that have a good story to tell. But it's a dynamic process. Governments interact with key stakeholders, political interests and citizens themselves in an ongoing game of mutual communication and positioning.

In a mass media environment, the major relationships are with print and broadcast journalists for any politician because a handful of people and organisations control access to the space of politics- the media itself. Our cultural environment is far more diverse in the new media era and the space of politics becomes individuals themselves because they are the directors of their own culture!

It is the ability to engage directly with citizens either locally or
nationally, sometimes through traditional media, sometimes through new technologies, the skill in generating a conversation, peer-to-peer, more akin to community interaction than direct marketing, that will determine successful politicians in the future. That is what I mean by a 'viral politics' and it has only been achieved by very few political actors. Unfortunately, some of those actors have been on the extreme wings of politics and there is a severe risk that mainstream politics will not adapt to this new environment in time.

In a sense, creating a 'viral politics' becomes a defence of politics
itself.


Netpolitique.net : Do you have a good example of "applied" viral politics?


A. Painter : Yes I do. There is no doubt that NGOs, particularly aid agencies and environmental groups, have adapted to the new environment quicker than other political players. It seems remarkable that aid and development have maintained such prominence as issues for the last few years given that I doubt they are in most peoples' top-ten most important issues.

Recently, an organisation linking a number of aid agencies conducted a 'mass lobby of Parliament.' The Trade Justice Movement managed to congregate 19,000 people in Westminster, UK to pressure MPs to support their fair trade agenda. Obviously, they used new media impressively. Most innovative in their campaigning tool-kit was the use of SMS text-messaging. During the day they texted volunteers with updates about where to meet and what was happening. It shows that these new technologies have organisational utility as well as being tools for politics, information and communications. Holding
somebody's mobile phone number and postcode is a very powerful political device.


Netpolitique.net : What are your 3 favourite boomarks?

A. Painter : www.opendemocracy.net for access to a wide range of issues beyond everyday political conversation. www.liverpoolfc.tv : A fantastic use of new media and thank-you France for Gerard Houllier.
www.amazon.co.uk for making my life easier.

Anthony Painter
ajpainter75@hotmail.com

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